What is your return policy?
Generally, arrangements must be made within 60 days of receipt and items must be in salable condition. Star Box reserves the right to deny any request. Special and custom orders may not apply to return policy. Please call a customer service rep for details at 562-283-3500 or send us an email at sales@starboxinc.com.
What if my shipment is damaged?
Star Box 100% stands by the quality of the products that we sell. If there is a quality problem or damaged product, please notify a customer service rep as soon as possible and we will swap out the defective product immediately.
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